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                           Study 1

From time to time, communication scholars ask some very basic
questions about the importance of our discipline to the world as a
whole.  As one effort to answer questions about how well or poorly
Americans Communicate, the
National Communication Association
commissioned the polling research firm of Roper Starch Worldwide
to conduct a survey of the ways Americans communicate. The survey
of 1001 people was completed by telephone in 1998.  The report is
available elsewhere in this website and from the National
Communication Association.

For purposes of exploring problem statements, take a look at the
questionnaire items from the survey.  Each one represents a variable
of potential interest.
   
    Then,

bullet

put together a list of at least three problem questions that
look at variables found in this study;

bullet

identify the independent, dependent and (if any) moderator
variables.

Here is the questonnaire:

Sex of respondent:   Male 48%    Female 52%

How comfortable do you feel communicating with people in general?
     very comfortable  somewhat comfortable  not too comfortable  not at all comfortable

How effective do you feel you are when communicating with people
in general?
   
very effective   somewhat effective   not too effective    not at all effective

People may feel more comfortable communicating with some people in
their lives, and less comfortable with others. For each of the different people,
how comfortable do you feel communicating with that person or persons.  If
there are any you never talk to, or that don’t apply to you, just say so.

     Very
Comfortable

  Somewhat
Comfortable

    Not too
Comfortable

   Not at all
Comfortable

NA

DK

220. Your children

4 3 2 1

221. Your spouse, boyfriend, girlfriend or partner

4 3 2 1

222. Your boss

4 3 2 1

223. Your colleagues or coworkers

4 3 2 1

224. Your doctor

4 3 2 1

225. The person who cuts your hair

4 3 2 1

226. A religious leader (minister, priest, rabbi, etc.)

4 3 2 1

227. Your parents

4 3 2 1

228. Your siblings (EXPLAIN IF NEEDED: your brothers and sisters)

4 3 2 1

229. Your in-laws

4 3 2 1

230. Men in general

4 3 2 1

231. Women in general

4 3 2 1

232. People over 65 (that is, older people)

4 3 2 1

233. People under 21 (that is, young people, teenagers)

4 3 2 1

234. A pharmacist

4 3 2 1

235. A person of a different race

4 3 2 1

236. A person of the same race

4 3 2 1

237. A person who wants to sell you something

4 3 2 1

238. A law enforcement officer

4 3 2 1

Now, we would like to know how effective you feel you are when
communicating with each of those people:

   Very
Effective

Somewhat
  effective

  not too
effective

not at all
effective

NA

DK

241. Your children

4

3 2 1

242. Your spouse, boyfriend, girlfriend or partner

4 3 2 1

243. Your boss

4 3 2 1

244. Your colleagues or coworkers

4 3 2 1

245. Your doctor

4 3 2 1

246. The person who cuts your hair

4 3 2 1

247. A religious leader (minister, priest, rabbi, etc.)

4 3 2 1

248. Your parents

4 3 2 1

249. Your siblings (EXPLAIN IF NEEDED: your brothers and sisters)

4 3 2 1

250. Your in-laws

4 3 2 1

251. Men in general

4 3 2 1

252. Women in general

4 3 2 1

253. People over 65 (that is, older people)

4 3 2 1

254. People under 21 (that is, young people, teenagers)

4 3 2 1

255. A pharmacist

4 3 2 1

256. A person of a different race

4 3 2 1

257. A person of the same race

4 3 2 1

258. A person who wants to sell you something

4 3 2 1

259. A law enforcement officer

4 3 2 1

For each type of communication, please tell me if you feel very
comfortable, somewhat comfortable, not too comfortable, or not at
all comfortable communicating in that way. 

     Very
Comfortable

Somewhat
Comfortable

   Not too
Comfortable

  Not at all
Comfortable

NA

DK

261. On the telephone

4

3

2

1

262. Via the Internet/ by email

4

3

2

1

263. Face-to-face/in-person

4

3

2

1

264. In writing

4

3

2

1

265. Speaking up at a meeting

4

3

2

1

266. Giving a presentation or speech

4

3

2

1

How well do you feel you were prepared in school to communicate
effectively with others by each of the following means?

Very
  well

Somewhat
     well

Not too
    well

Not at
all well

     Don’t
know/ Refused

270. Face-to-face/in-person

4

3

2

1

271. In writing

4

3

2

1

272. Speaking up at a meeting

4

3

2

1

273. Giving a presentation or speech

4

3

2

1

In your opinion, how well prepared are most young people finishing
school today to communicate effectively with others through each of
those same meansl?

 

Very
  well

Somewhat
     well

Not too
    well

Not at
all well

     Don’t
know/ Refused

310. Face-to-face/in-person

4

3

2

1

311. In writing

4

3

2

1

312. Speaking up at a meeting

4

3

2

1

313. Giving a presentation or speech

4

3

2

1

If you have a job, please answer the next two statements. For each
statement, please tell whether you strongly agree, somewhat agree,
somewhat disagree, or strongly disagree.

strongly agree

somewhat agree

somewhat disagree

strongly disagree

Does not work

Refused/ NA

315. I feel that employees at my company are encouraged to communicate freely with coworkers

4

3

2

1

     Y

     X

316. I feel that employees at my company are encouraged to communicate freely with management

4

3

2

1

     Y

     X

For each of these different situations, please indicate how comfortable
you generally feel in that situation.  If any of these situations never
applies to you, please tell us.

    Very comfortable

Somewhat comfortable

  Not too comfortable

Not at all comfortable

DK/ Does not apply

321 . Giving directions to someone who has stopped you on the street

4 3 2 1

322 . Talking with your closest friend about the relationship you have with that person

4 3 2 1

323 . Managing a group that needs to make a decision

4 3 2 1

324 . Interviewing for a job

4 3 2 1

325 . Raising a complaint at work

4 3 2 1

326 . Complimenting a friend about something they are wearing

4 3 2 1

327 . Convincing a friend to see a movie that you want to see

4 3 2 1

328 . Persuading a group of people to accept your opinion

4 3 2 1

329 . Telling a joke or humorous story

4 3 2 1

330 . Making small talk at a party

4 3 2 1

331 . Explaining a work procedure to a new employee

4 3 2 1

Based on your own experiences, or on what you have observed, which
of the following do you think are very frequently causes, frequently
causes, occasionally causes or rarely causes for a marriage or
relationship to end?

     Very   Frequently

  Frequently

  Occasionally

  Rarely

  DK

334. Money problems

4 3 2 1

335. Sexual problems

4 3 2 1

336. A lack of effective communication

4 3 2 1

337. Interference of relatives or in-laws

4 3 2 1

338. Children

4 3 2 1

339. Previous relationships or prior marriages

4 3 2 1

For all items rated "Very frequently causes" which did you
consider to the the single most frequent cause (If none
were rated "very frequently", skip this item)?

1 Money problems ___

2

Sexual problems

___

3

A lack of effective communication

___

4

Interference of relatives or in-laws

___

5

Children

___

6

Previous relationships or prior marriages

___

How comfortable do you feel talking to your children about the
following subjects (If you have no children, skip these items)?

     Very comfortable

somewhat comfortable

   not too comfortable

  not at all comfortable

NA

410

Drugs

4 3 2 1

411

Racial issues/ racism

4 3 2 1

412

Religion

4 3 2 1

413

Rock and roll music

4 3 2 1

414

School

4 3 2 1

415

Sex

4 3 2 1

416

Sports

4 3 2 1

417

Their boyfriend and/or girlfriend

4 3 2 1

418

Their friends

4 3 2 1

419

Their future

4 3 2 1

420

Their personal problems

4 3 2 1

421

Tobacco

4 3 2 1

How effective do you feel you in maintaining close relationships with other people?
   
very effective   somewhat effective   not too effective    not at all effective

Are you regularly employed, either full-time or part-time? 4/31

1. Full-time____

2. Part-time_____

3. Not employed____ (Go to "Demographic Questions")

4. Refused_____ (Go to "Demographic Questions")

How successful do you feel that you are in your job or career?
   
very successful     somewhat successful    not too successful      not at all successful

Demographic Questions

Please tell me the year in which you were born. ________

IF REFUSED BUT RESPONDENT CLEARLY OVER 18, CODED AS 0.

Age groups

18-24

24-34

35-44

45-54

55-64

65+

What was the last level of education you have completed?

1. Less than high school graduate___

2. High school graduate___

3. Technical or vocational school___

4. Some college or 2 year college degree___

5. 4 year college graduate___

6. A Master’s degree or the equivalent (MBA, Law degree)___

7. A Ph.D. or the equivalent___

8. DK/ refused___

Do you have any children of your own at home who are (READ ALL/ MARK EACH THAT APPLIES)…

1. Under 6 years of age___

2. Ages 6 to 12___

3. Ages 13 to 18___

4. None___

5. Refused___

Are you married, single, divorced, or what?

1. Married___

2. Single___

3. Divorced/ Separated___

4. Widowed___

5. Don’t know/Refused___

Do you consider yourself to be of Hispanic or Latin American origin?

1. Yes___

2. No___

3. Don’t know/Refused___

And what is your race?

1. White/Caucasian___

2. Black/African American___

3. Asian/ Pacific Islander___

4. Other___

5. DK___

6. Refused___

How many telephone numbers are there in this household where you can be reached?
Please do not include lines that are used ONLY for a computer or modem, or those that are used ONLY by some other household member.

1. One line___

2. Two lines___

3. Three lines___

4. Four lines___

5. Five lines___

6. More than 5 lines___

7. Refused___

8. Don’t know___

Which category best describes the combined annual income of all members of this household, including wages or salary, pensions, interest or dividends, and all other sources?

1. Under $20,000___

2. Between $20,000 and $29,999___

3. Between $30,000 and $39, 999___

4. Between $40,000 and $49, 999___

5. $50,000 to $74,999___

6. $75,000 to $99,999___

7. $100,000 or over___

8. DK___

9. Refused___

Geographic Region:   

1. Northeast___

2. Midwest___

3. South___

4. West___