Description: Examination of the nature, causes and structure of interpersonal conflict; communication strategies exhibited in conflict; and intervention principles for conflict management. Conflict management theory will be applied to conflicts within marriages, small groups, organizations and intercultural relationships.

Units: (3)

Key Benefits

	Better understanding of the nature, causes and structure of interpersonal conflict.
	Knowledge of conflict intervention strategies.
	Better conflict management in interpersonal, organizational and intercultural relationships.